BSAN562 Week 1 Quiz 20/20

 

2. Sustainability

3. Lack of technological advancements

4. Decreasing customer demand

Question 11

11

Multiple Choice

1/1

Grade: 1 out of 1 point possible

Which of the following is a key variable to enhance productivity?

1. High inventory levels

2. Poor training methods

3. Employee dissatisfaction

4. Management practices

Question 12

12

Multiple Choice

1/1

Grade: 1 out of 1 point possible

Which function is responsible for tracking the performance of an organization?

1. Marketing

2. Finance/Accounting

3. Human Resources

4. Operations

Question 13

13

Multiple Choice

1/1

Grade: 1 out of 1 point possible

What is the main purpose of the supply chain?

1. To supply a firm with goods and services effectively

2. To increase marketing exposure

3. To minimize production costs

4. To eliminate customer interaction

Question 14

14

Multiple Choice

1/1

Grade: 1 out of 1 point possible

In a service environment, quality may be perceived as:

1. Uniform across all customers

2. Identical to quality in manufacturing

3. Subjective and hard to evaluate

4. Easy to measure and compare

Question 15

15

Multiple Choice

1/1

Grade: 1 out of 1 point possible

What is one of the critical roles of an operations manager concerning employee management?

1. Managing product promotions

2. Conducting market research

3. Performing financial audits

4. Recruiting and retaining skilled employees

Question 16

16

Multiple Choice

1/1

Grade: 1 out of 1 point possible

What represents a significant shift in operations management due to globalization?

1. Focus on local production

2. The development of global supply chains

3. Reduction in service sectors

4. Decreased technology usage

Question 17

17

Multiple Choice

1/1

Grade: 1 out of 1 point possible

Frederick W. Taylor is known as the father of:

1. Scientific Management

2. Production Planning

3. Quality Control

4. Supply Chain Management

Question 18

18

Multiple Choice

1/1

Grade: 1 out of 1 point possible

What role does an operations manager play in a business?

1. Public relations

2. Sales and marketing management

3. Financial auditing

4. Planning, organizing, staffing, leading, and controlling operations

Question 19

19

Multiple Choice

1/1

Grade: 1 out of 1 point possible

Which of the following statements best describes the relationship between goods and services?

1. Services are always more valuable than goods.

2. Both operations activities are performed in manufacturing and services.

3. Manufacturing produces only tangible goods.

4. Goods cannot be produced in service industries.

Question 20

20

Multiple Choice

1/1

Grade: 1 out of 1 point possible

The concept of mass customization allows companies to:

1. Standardize all products for efficiency

2. Provide tailored products to meet individual customer needs

3. Manufacture in bulk for lower costs

4. Reduce production capacity