Sustainability Lack of technological advancements Decreasing customer demand Question 11 11 Multiple Choice 1 / 1 Grade: 1 out of 1 point possible Which of the following is a key variable to enhance productivity? High inventory levels Poor training methods Employee dissatisfaction Management practices Question 12 12 Multiple Choice 1 / 1 Grade: 1 out of 1 point possible Which function is responsible for tracking the performance of an organization? Marketing Finance/Accounting Human Resources Operations Question 13 13 Multiple Choice 1 / 1 Grade: 1 out of 1 point possible What is the main purpose of the supply chain? To supply a firm with goods and services effectively To increase marketing exposure To minimize production costs To eliminate customer interaction Question 14 14 Multiple Choice 1 / 1 Grade: 1 out of 1 point possible In a service environment, quality may be perceived as: Uniform across all customers Identical to quality in manufacturing Subjective and hard to evaluate...