Your Answers:
2 / 2 points
The __________ approach shifted the emphasis from structure, power, and individualization to individual needs and human relationships.
2 / 2 points
Becca’s team spends hours trying to collaborate to come up with a solution to their conflict, and some members even tried competing for their ideas. The team should then shift to a(n) __________ style.
2 / 2 points
__________ explains how we judge people differently depending on the meaning we attribute to their behavior.
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What best characterizes the __________ movement is the clear shift from organizational standardization to an emphasis on the individual worker.
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Karly asks if she can provide input about her work performance as decisions about raises are being made. She is concerned about ___________ justice.
2 / 2 points
Which of the following classical theorists was responsible for contributing the bureaucratic theory?
0 / 2 points
Which of the following emotions can help to demonstrate our sincerity and commitment to an issue, resulting in a positive use of emotion in conflict?
Correct Answer:
b. anger
2 / 2 points
Henri Fayol’s belief in managers having the right to give orders reflects which of his principles of management?
2 / 2 points
Researchers developed the __________ to demonstrate the balance between being democratic and maintaining necessary authority.
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A manager has __________ power just by holding that formal position.
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At OrgCorp, employees are expected to remain relatively quiet during the workday and limit interaction to break times. This is an example of a
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Which of the following is an assumption held by Theory Y managers?
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Jacalyn is known for the deep respect she gives her employees’ thoughts, ideas, and feelings. This is part of the __________ dimension.
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Helen talks of her drive to accomplish tasks at work. This is an example of
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__________ refers to the sum of ways in which an individual reacts to and interacts with others.
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What are the three As of communicating our emotions in a way that helps us connect with others?
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Megan must work with someone who sees things from a very different point of view. Which strategy should she use to create a successful working relationship?
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__________ is referred to as work that requires the employee to display certain emotions as a part of the job.
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__________ involves judging another based on a group to which we perceive them as belonging.
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Jen tends to withdraw from and ignore conflict. Her conflict style is likely
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___________ is a control and communication theory that examines both machine and animal.
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Which of the following is a major way in which Mary Parker Follett differed from Taylor, Weber, and Fayol?
2 / 2 points
Ensuring equal access and opportunities in hiring and employment decisions is important for which of the following categories of diversity in organizations?
2 / 2 points
During a meeting, Matt is sitting with his arms crossed with a stern look on his face, which makes his colleagues believe that he is angry. This is an example of ________ communication.
2 / 2 points
At Shawn’s place of work, everyone tends to focus on advancing their own goals, instead of looking out for one another. This is an example of a(n)
2 / 2 points
Communication in organizations is more effective when there is
2 / 2 points
Organization cultures that favor achievement, competition, power, and control are generally referred to as __________ cultures.
2 / 2 points
Artem just joined a new firm and is trying to understand its climate. He asks several questions to try to understand how he and others around him fit into the organization. Artem is trying to learn the __________ aspect of organizational climate.
2 / 2 points
__________ is the shared perception of employees of the properties of the work environment that guide expected behavior.
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The mental state whereby an individual is paying simultaneous attention to a number of different communication sources but only at a superficial level is called
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When one part of a system is struggling, it is perhaps most devastating for which type of organization?
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__________ organizations tend to outsource work as much as possible and have extremely large spans of control.
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A person who takes personal risks to achieve a vision and exhibits unconventional behavior best fits within the __________ theory of leadership.
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A __________ may have a much less formal culture with a less structured hierarchy and communication expectations.
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The __________ approach to leadership examines what leaders do to achieve their goals.
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Job design theory states that teams are most effective when they possess more skill variety, task identity, autonomy, significance, and
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Highly __________ people tend to be more creative, look for joint gains, and find ways to expand “the pie”.
2 / 2 points
Consideration of organizational climate is especially important in __________ types of organizations.
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A leadership style similar to the consideration dimension, stressing the relationship aspect of work, is __________ leadership.
2 / 2 points
According to the U.S. Census Bureau, the number of women in the workforce increased over __________ percent between 1967 and 2009.
2 / 2 points
Criticisms of Max Weber’s bureaucratic beliefs include
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Henri Fayol’s belief in the importance of allowing employees to initiate and carry out plans, thus encouraging high levels of effort, is reflected in which of his principles of management?
2 / 2 points
__________ is defined as a system of interacting knowledge and skills, linked by cultural metacognition, that allows people to adapt to, select, and shape the cultural aspects of their environment.
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An organization should conduct an exit interview with an employee when the employee
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As a leader, Kate shows very low concern for people but a very high concern for production. On the managerial grid, Kate would be considered a(n) __________ leader.
2 / 2 points
When an arbitrator receives the final offers of two parties, hears the evidence, and renders a decision, it is called
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__________ is the opposite of competing.
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The speed and power of new communication environments means there tends to be __________ misinterpretation of messages.
2 / 2 points
A country club leader places __________ concern on the people and __________ concern on getting work done.
2 / 2 points
Which of the following is true of strong organizational cultures?
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